Welcome to Razor Infotect (“we”, “our”, “us”). We are dedicated to protecting your privacy and ensuring that your personal information is managed securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.razorinfotect.com utilize our services related to BPO, HR outsourcing, and IT solutions. By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Website or services.

1. Information We Collect

We collect a variety of information to provide and enhance our services to you:

Personal Data:

When you register on our Website or engage with our services, we may collect personal details such as your name, email address, phone number, company name, job title, physical address, and login credentials (username and password).

Professional Information:

In the context of our HR outsourcing services, we gather professional data including employee details (names, contact information, employment history), payroll information, performance metrics, and attendance records.

Technical Information:

Automatically, when you visit our Website, we collect technical data including your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visit, and device information. This information helps us understand how users interact with our Website and improve its functionality.

Cookies and Tracking Technologies:

We utilize cookies and similar technologies to enhance your experience on our Website. These technologies help us remember your preferences, track your return visits, and analyze your interactions with our content. For more details, please refer to our Cookies Policy.

2. How We Use Your Information

We utilize the collected information for various purposes, including:

• Providing Services: To effectively deliver BPO, HR outsourcing, and IT solutions tailored to your needs.
• Personalizing Experience: To customize content and improve your user experience on our Website.
• Communication: To respond to your inquiries, offer customer support, and send updates about our services and special offers.
• Improving Our Services: To analyze usage patterns and preferences, enabling us to enhance our offerings.
• Compliance: To adhere to legal obligations, including Indian labor laws and data protection regulations.

3. How We Share Your Information

We may share your information under the following circumstances:

• Service Providers: We engage third-party companies to perform functions and provide services on our behalf, such as IT services, data analysis, email delivery, hosting services, and customer support. These third parties have access to your personal information solely to perform these tasks and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., court orders, government regulations).
• Protecting Rights: To safeguard our rights, property, or safety, or that of our users or others.

Third-Party Advertising: We collaborate with third-party advertising companies that may use cookies and other tracking technologies to serve ads on our behalf across the Internet.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption
• Firewalls
• Secure Socket Layer (SSL) Technology
• Access Controls

However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Cookies Policy

Cookies are small text files stored on your device by your web browser. We use cookies to:

• Enhance User Experience:Remember your preferences and settings.
• Analyze Usage: Understand how you interact with our Website to improve functionality.
• Personalize Content and Ads: Provide relevant content and advertising based on your interests.

Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Website and limit your ability to use certain features.

Third-Party Cookies: We may allow third-party service providers (e.g., advertising partners) to place cookies on your device for their own purposes.

7. Children's Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.