India's outsourcing industry began in the early 1990s and has now become the world's largest outsourcing destination, employing approximately 5 million people.with their talented workforce, advanced technology and affordable pricing, The top BPO Indian companies now provide services to various industries. Partnering with the right provider can help businesses reduce costs or save time.
In this blog post, we will learn about the 20 best BPO companies in India that provide high-quality services in various sectors.
Genpact is a trusted BPO company that provides finance, accounting, procurement, and supply chain management services, supporting the growth of industries. It provides solutions to clients through analytics and machine learning. It is also well-suited for customer engagement.
Razor Infotech is an emerging Indian BPO company known for its reliability and speedy communication. It provides core services such as data entry, omnichannel support, and IT solutions for businesses of all sizes. Therefore, with advanced technology, it has established a robust network.
For your information, the Infosys Limited brand has over 20 years of experience in the outsourcing industry. It utilizes sophisticated technology to specialize in customer support, finance, and human resources services. The company is renowned in the industry for its innovation and proven experience.
Also Read: What is BPO Service: Types, Benefits & How Does it Work
Tech Mahindra is renowned for its IT and BPO services, which help businesses improve customer management, enhance customer experiences, and personalize interactions. It also helps healthcare, retail, insurance, and media brands with marketing.
Wipro provides businesses with a wide range of outsourcing services, from customer service to back-office support, and is a market leader in the industry for its IT and consulting solutions. The company invests in training each employee to ensure that everyone is fully equipped to provide excellent customer service.
Tata Consultancy Services is a renowned company that provides a wide range of services, primarily BPO. With a global team of at least 300,000 employees, it serves businesses across a wide range of sectors. This, along with its expertise in managing the customer lifecycle, makes TCS a key brand for outsourcing solutions.
Firstsource Solutions is a company that provides customer management services to industries such as healthcare, banking, and more. It provides its clients with a valuable customer experience. By using analytics and automation, the company improves its operations and drives growth.
WNS Global Services is a company that provides outsourcing across a range of services, from customer support, finance, or high-quality call center operations. By leveraging technology and industry expertise, these solutions help businesses grow faster.
Aegis Limited is an ESI company that provides a variety of services, including customer service and sales. Part of the Essar Group, Aegis is known for providing high-quality solutions. Its client base reflects its prowess in serving a wide range of industries.
This outsourcing company provides customer-focused services. It assists in areas such as customer service, technical support, and sales. It is also one of the top companies in India.
Founded in 2002, Flatworld Solutions is a leading data processing company and also provides call center services. Today, it is a one-stop destination for IT, business consulting, and outsourcing, serving over 18,000 clients worldwide.
Hinduja Global Solutions provides superior service to its clients through automation, analytics, and artificial intelligence, resulting in a superior customer experience. Currently, HGS has over 38 offices and up to 21,600 employees in six different countries.
Fusion BPO was founded by Pankaj Dhanuka and Kishore Saraogi in 2004. It currently employs over 14,000 people and has branches in 14 different countries, including the US, Canada, India, Thailand, Indonesia, and the UK. It can provide services such as customer support, equipment solutions, robotic marketing automation, or data annotation.
This company was founded in 1999 by Vikram Talwar and Rohit Kapoor. EXL Services is a global analytics and digital solutions company. It employs over 40,000 people across 54 offices in 12 countries, including India, the US, and the UK. The company's annual revenue in 2021 was $1.12 billion.
Suntec India, founded in 1999 by Rajesh Bhateja, is a leading BPO firm in New Delhi. It has a workforce of over 1,500 employees and serves over 8,500 clients. The company provides services such as e-commerce, data entry, app and web development.
Also Read: Why Call Center Services in India are in High Demand?
Invensys started in 2000 with just six employees. It has grown into a large BPO company with over 5,000 employees in the UK, Canada, Australia, and India. It provides services to global brands, including nearly 500 Fortune 500 companies, which are ISO-certified and GDPR-compliant.
Cognizant was founded in Chennai in 1994 and began serving clients in 1996 and went public in 1998. Today, it has more than 336,000 employees in 40 countries and had revenue of approximately $19.40 billion in 2022.
TaskVirtual was founded in Kolkata in 2016 and is one of the top BPO firms. It provides services such as digital marketing, accounting, transcription, and human resources. It offers personalized outsourcing for small businesses. It has gained many customers with its efficiency.
Osisto provides virtual or digital support for a variety of business functions. Its services, including IT, design, hosting, and business process outsourcing, are ideal for startups and enterprises, helping them streamline operations.
Outsource2India has been providing BPO services since 2004. Whether it's software development, healthcare BPO, or graphic design, it provides seamless operations to businesses around the world.
A good business process outsourcing company provides a variety of business services, such as customer support, data entry, human resources, or IT, to other organizations. By handling these tasks, the BPO business thrives.
India offers BPO services with its skilled workforce, cost-effective solutions, and the best skills. Its advanced technological infrastructure promotes high quality outsourcing.
Yes, many BPO companies in India like Razor Infotech provide customized solutions for SMEs which makes outsourcing cost-effective and beneficial for small businesses.
BPO services help businesses improve cost efficiencies and provide better customer service. These companies operate strategically, making it easier to quickly scale operations.
