Running a business is not just about selling products or services; it's also about managing resources effectively. It also requires proper use of resources, communicating well with customers, solving their problems, handling data properly, and simplifying the work process. This is what BPO (Business Process Outsourcing) companies do. They handle the backend of your company so that you can focus on your business growth.
The BPO industry is growing rapidly in a major city like Delhi, and numerous top-level companies are based here, serving both local and international clients.
Let's know about the 15 best BPO companies in Delhi, which are known for quality, efficiency, and customer support.
Razor Infotech is a trusted and professional BPO company in Delhi-NCR that provides customized outsourcing solutions for all types of businesses. The team here is skilled and trained, which handles many tasks like call support, chat support, email management, data entry, IT helpdesk, and back-office services.
Our specialty is that we use the latest technology, secure methods, and excellent customer service, saving you time and money. Whether you want to work in a local market or worldwide, we can help anywhere and at any time.
SunTec is an expert in e-commerce, data entry , digital marketing, and content management. The company supports many big brands around the world and is known for its quality. Moreover, it is famous for providing fast delivery, affordable services, and custom solutions as per the requirements of the customers.
Genpact is a company that provides excellent services in business process management and digital work. It is especially known for finance, healthcare, and data analysis. This service provider helps companies work faster and better by using artificial intelligence, automation, and data analysis.
SquadStack provides AI-powered solutions for engagement, lead management, and communication across multiple channels. It is a great partner for both startups and large companies. Also, the company is known for helping in faster and accurate data processing, better customer engagement, and increasing sales.
Infosys BPM is a specialist in data processing, customer support, and process automation. Their team works with global standards, giving clients both reliability and performance. Apart from this, the company also provides services in sectors like finance, healthcare, retail, and supply chain management. It makes the business of the clients faster and more efficient by using advanced technology and analytics.
Intelenet Global Services, now called Teleperformance India, is a large BPO company that deals in customer service, back-office support, technical support, and financial services. It serves several industries such as banking, travel, e-commerce, healthcare, and telecom. The company specializes in providing multilingual support and is known for the quality of its work.
Startek deals in telemarketing, customer service, and lead generation. This company is focused on increasing sales and customer sales. Startek's team is trained and experienced. It is popular for outbound calling and delivers good results on time.
Also Read: How BPO Increases Customer Satisfaction Of A Business
HGS specializes in customer lifecycle management and operations. It provides services to the healthcare, banking, and telecom sectors. HGS's work is data-driven and result-oriented. It tries to give a better experience to customers and always resolves problems quickly.
Eminenture specializes in back-office and call center outsourcing services. The company has offices in both Delhi and the UK and provides multi-industry solutions. Its team is known for fast, secure, and customized services.
Concentrix provides customer service and technical support. The company offers support in multiple languages, allowing customers to get help in their own language. Concentrix supports both large and small businesses. It resolves customer issues quickly. The company makes good use of technology.
WNS works for the finance, insurance, healthcare, and travel industries. It provides fast and accurate service with new technology and experienced staff. WNS gives utmost importance to customer happiness. The company always tries to deliver better results. The work here is reliable.
Cognizant provides customer service and IT support in healthcare, banking, and retail sectors. This company uses new technology. Cognizant's work is fast and secure. It works with big clients. The company handles every project well.
WNS Global Services is a leading company in business process management. It is headquartered in Gurugram and offers analytics, digital transformation, and outsourcing services. It provides better solutions as per the client's needs.
Sitel India provides multi-industry outsourcing services, including customer support, technical assistance, and back-office operations. The company is known for its global network and high-quality support.
Spice BPO is a company that works for other companies. It is in Delhi NCR. It especially helps in places like health, bank, telephone, and shop. The team at Spice BPO is very good and fast. They work correctly and quickly, which keeps the customers happy. They aim to make the work of the customers easy and reduce the cost.
Also Read: Boost Business Efficiency with BPO Support Service
A BPO company is one that another company uses, like talking to customers, entering data, or helping. This allows the original company to do its work well.
There are many good companies in Delhi NCR like Razor Infotech, Genpect, WNS Global Services, Space BPO with provide good services.
No, in BPO, apart from call center, data entry, computer work, and helping are also required.
You should look for a good image of the company, good technology, and praise from the people, so that you get good work.
